Frequently Asked Questions
MEALSYes! All our meals are delivered frozen. Kindly ensure someone is available to receive your order on delivery day to store the meals into a freezer as soon as possible.
Our meals are free from added salt, sugar or preservatives
It is an approach where we introduce safely-textured table foods to a baby’s diet and allow them to control their solid food consumption by “self feeding”. It also has been suggested to help facilitate their oral motor development, pincer grasp, and jaw development.
Table foods are any food or meal that is not purposely pureed for babies’ consumption. Table food may also be any foods that are age-appropriate for babies that the whole family eats, for example: fruits cut and prepped in a safe way.
As a guide, all our dishes are suitable for 6 months and up, unless otherwise stated. The difference between Infant and Toddler tubs are the portion sizes that are stated in each listing.
We recommend purchasing based on the general appetite/intake of your baby.
Infant refers generally to those between 6 month -12 month olds. For those new to solids, one Infant portion may serve as 2 servings.
Toddler refers generally to tots who are between 13 months - 24 months old. Depending on their appetites, our meals are perfectly suitable to serve bigger toddlers as well, up to 3-4 years old.
"My baby is new to eating. Which dishes are suitable for them?" For babies new to textured meals, a great option would be our Starter bundle which contains our least-textured dishes.
It is important to note that different babies master eating at different paces.
We recommend going by your baby’s cues and taking into account the style of weaning you are practising. If you’re not sure what textures are suitable for your baby, feel free to blend the meals further after reheating, to the texture that you/your baby are comfortable with.
Parents and caregivers:
- with insufficient time for cooking due to work/chores/obligations/caring for other children
- looking for flavourful meals that can expand their little ones’ palates
- who want no added salt/sugar/nasties in their little ones’ meals
- who have little to no experience in cooking appropriately-textured foods for babies and toddlers
- with babies who reject purees and are looking for more textured options
Travelling families who have limited safe meal options for their little ones.
You simply choose your preferred delivery frequency (bi-weekly or monthly), select your meals, and we'll automatically deliver your fuss-free baby meals at your chosen schedule.
No more worrying about baby’s meals!
PS: Yes, there are special perks you’ll enjoy depending on your chosen plan!
We ask for a minimum of 2 cycles to ensure you and your little one get the full benefit of consistent, fuss-free mealtimes.
After your second cycle, you're free to pause or cancel anytime.
We designed our plans to reflect how parents naturally shop. Some families prefer smaller, more frequent top-ups; others like having a fuller freezer and fewer deliveries.
Pick the level that already matches your usual restock, and we’ll keep that rhythm going for you. The benefits are steady across our mid tiers because the goal is to support your routine!
Yes, you’re free to upgrade or downgrade your tier after the second cycle.
Simply cancel the existing plan and choose one that works better for your updated needs.
Absolutely! You have full control over which meals/portions go into your bundle every cycle. Mix and match to keep mealtimes exciting and suitable for your Little Foodie.
Subscription comes with access to your own dashboard to make the changes you need!
Cancellation and pauses are available after your second cycle.
You can reschedule backwards up to 7 days or bring deliveries forward with 3 days notice.
You may use any form of reheating for the dishes such as double-boiling, steaming, microwaving, and on the stovetop. As every appliance differs, adjustments to the reheating time may be required.
Here are some guidelines:
Microwave:
- For dishes: Reheat for 3-5 minutes on medium-high. Note that different appliances may require adjustments to the time.
- For finger foods: Reheat in increments of 15 seconds. The usual sweet spot is between 30-45 seconds on medium-high.
Double-boiling / Steamer: Steam around 10-15 minutes until thoroughly hot (not just warm).
Stovetop: Recommended to reheat from a defrosted state in the fridge. Cover with a lid to distribute heat evenly. Heat around 5-7 minutes until the food is thoroughly hot.
Air Fryer: Not recommended to reheat dishes. For finger foods, heat around 3-5 minutes until the food is thoroughly hot.
As our meals are free from preservatives, we recommend consuming them as soon as possible. Dishes are best consumed within one month from the date of receipt/purchase. Always ensure the meals are stored safely and appropriately in the freezer.
Both are acceptable ways to reheat!
Once thawed in the fridge, please reheat and consume within 24 hours.
Absolutely! Our meals are designed to provide your baby with fun, flavourful, and fuss-free nutrition anytime, anywhere!
We recommend using a trusty insulated cooler bag, packed with a sufficient amount of ice packs!
For the best results, keep the travel duration at around 6 hours.
Arrange to have your cooler bags stored in your accommodation’s central freezer. When in doubt, call in advance to make arrangements.
Tip: Ask to store the entire cooler bag to prevent cross-contamination in the host’s freezer
You may check your host’s policies. Some hotels offer meal reheating assistance, and many BnBs provide microwaves or stoves!
An electric lunch box is an affordable, convenient, and portable solution to help you Plate & Play!
Pack reheated baby meals in a reliable thermos lunch box or jar to keep them warm and ready for the next mealtime on the go!
All Plate & Play meals are delivered frozen using cold-chain delivery to ensure food safety and quality from our kitchen to your freezer.
Effective January 2026:
- Orders of 4 tubs and above are packed in our reusable insulated cooler bags, designed to keep meals frozen during delivery and to be reused multiple times beyond delivery day.
- Smaller orders will be packed in a secure plastic bag, ensuring your meals remain airtight, waterproof, and protected throughout transit.
If you’re placing a smaller order and prefer a more sustainable option, you may top up to include our reusable insulated cooler bag at checkout.
We offer deliveries Monday to Saturday with two delivery options:
Standard Delivery ($10)
Orders typically arrive within 1–2 working days, delivered between 10am–6pm.
Note: Specific time requests cannot be accommodated under Standard Delivery.
Specific Timing Delivery ($11.90)
Prefer a more precise window? You can now choose your preferred time slot:
✓ 6pm–10pm
You may select your preferred delivery option at checkout.
Should you have a delivery request, you may simply input in the order form.
Delivery updates will be sent from our delivery partner's Telegram.
To easily identify your Plate & Play order, look out for a tracking ID in this website : https://xalliance.team/tracking.
Yes, you may! Simply select the self-collection option when ordering, and feel free to check our operating hours for the week with us through IG DMs!
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